🍪 Cookie Policy
Learn how we use cookies to enhance your browsing experience and protect your privacy.
Last Updated: November 15, 2024
Quick Summary
We use cookies to remember your preferences, analyze website usage, and ensure proper functionality. You can control cookie settings through your browser or our cookie preferences center.
1. What Are Cookies?
Cookies are small text files that are stored on your device (computer, tablet, or mobile) when you visit our website. They help our website remember information about your visit, which can both make it easier to visit our site again and make our website more useful to you.
Types of Information Stored
Cookies may contain information such as:
- Your website preferences and settings
- Login status and session information
- Items in your shopping cart or form data
- Language and location preferences
- Website analytics and usage patterns
2. How We Use Cookies
Essential Website Functions
We use cookies for essential website operations including:
- Maintaining your session and login status
- Remembering your cookie consent preferences
- Ensuring website security and preventing fraud
- Managing form submissions and contact requests
- Providing basic website functionality
Improving User Experience
Cookies help us enhance your experience by:
- Remembering your preferences and settings
- Customizing content based on your interests
- Providing relevant service recommendations
- Streamlining the audit request process
3. Types of Cookies We Use
Cookie Type | Purpose | Duration | Required |
---|---|---|---|
Essential Cookies | Required for basic website functionality, security, and form submissions | Session / 1 year | Yes |
Preference Cookies | Remember your settings, language preferences, and cookie consent | 1 year | No |
Analytics Cookies | Help us understand how visitors use our website to improve functionality | 2 years | No |
Security Cookies | Protect against fraud, spam, and unauthorized access attempts | Session / 24 hours | Yes |
4. Specific Cookies We Use
First-Party Cookies
Cookies set directly by our website:
- cookie_consent: Stores your cookie preference settings (365 days)
- PHPSESSID: Maintains your session for form submissions (session)
- user_preferences: Remembers your website settings (30 days)
- security_token: Prevents CSRF attacks and unauthorized access (24 hours)
Third-Party Cookies
We may use limited third-party services that set cookies:
- Google Fonts: Delivers web fonts for consistent typography
- reCAPTCHA: Protects forms from spam and abuse (if implemented)
5. Cookie Consent and Management
Your Consent Choices
When you first visit our website, you can choose to:
- Accept all cookies for the best experience
- Accept only essential cookies
- Customize your cookie preferences
- Learn more about each cookie type
Changing Your Preferences
You can change your cookie preferences at any time by:
- Clearing your browser cookies and revisiting our site
- Using your browser's cookie management settings
- Contacting us to update your preferences
- Using the cookie preferences link in our footer
6. Browser Cookie Controls
Managing Cookies in Your Browser
Most web browsers allow you to control cookies through their settings. You can typically:
- View and delete existing cookies
- Block cookies from specific websites
- Block third-party cookies
- Delete all cookies when you close your browser
- Set warnings before cookies are stored
Browser-Specific Instructions
Cookie management varies by browser:
- Chrome: Settings > Privacy and Security > Cookies and other site data
- Firefox: Options > Privacy & Security > Cookies and Site Data
- Safari: Preferences > Privacy > Manage Website Data
- Edge: Settings > Cookies and site permissions > Cookies and site data
7. Impact of Disabling Cookies
Essential Cookies
Disabling essential cookies may result in:
- Inability to submit contact forms
- Loss of session information
- Reduced website security
- Impaired website functionality
Optional Cookies
Disabling optional cookies may result in:
- Less personalized experience
- Need to re-enter preferences each visit
- Reduced ability to improve our services
- Loss of customized content
8. Data Security and Protection
Cookie Security Measures
We protect cookie data through:
- Secure transmission using HTTPS encryption
- Limiting cookie access to essential functions only
- Regular security audits and updates
- Compliance with data protection regulations
Data Minimization
We follow data minimization principles by:
- Storing only necessary information in cookies
- Using the shortest practical retention periods
- Regularly reviewing and updating cookie policies
- Providing clear opt-out mechanisms
9. Children's Privacy
Our website and services are not directed at children under 13 years of age. We do not knowingly collect personal information from children through cookies. If you believe a child has provided us with personal information, please contact us immediately.
10. International Data Transfers
Cookie data may be processed and stored in different countries. When we transfer data internationally, we ensure:
- Adequate protection measures are in place
- Compliance with applicable privacy laws
- Proper safeguards for cross-border transfers
- Your rights remain protected regardless of location
11. Updates to This Cookie Policy
We may update this cookie policy periodically to reflect:
- Changes in our website functionality
- Updates to privacy regulations
- New cookie technologies or practices
- Feedback from users and privacy advocates
Material changes will be communicated through website notifications or email to registered users.
12. Contact Us About Cookies
Cookie Questions or Concerns?
If you have questions about our use of cookies or need help managing your preferences:
1479 Crystal Pine Ave
Vancouver, BC, Canada