🍪 Cookie Policy

Learn how we use cookies to enhance your browsing experience and protect your privacy.

Last Updated: November 15, 2024

Quick Summary

We use cookies to remember your preferences, analyze website usage, and ensure proper functionality. You can control cookie settings through your browser or our cookie preferences center.

1. What Are Cookies?

Cookies are small text files that are stored on your device (computer, tablet, or mobile) when you visit our website. They help our website remember information about your visit, which can both make it easier to visit our site again and make our website more useful to you.

Types of Information Stored

Cookies may contain information such as:

  • Your website preferences and settings
  • Login status and session information
  • Items in your shopping cart or form data
  • Language and location preferences
  • Website analytics and usage patterns

2. How We Use Cookies

Essential Website Functions

We use cookies for essential website operations including:

  • Maintaining your session and login status
  • Remembering your cookie consent preferences
  • Ensuring website security and preventing fraud
  • Managing form submissions and contact requests
  • Providing basic website functionality

Improving User Experience

Cookies help us enhance your experience by:

  • Remembering your preferences and settings
  • Customizing content based on your interests
  • Providing relevant service recommendations
  • Streamlining the audit request process

3. Types of Cookies We Use

4. Specific Cookies We Use

First-Party Cookies

Cookies set directly by our website:

  • cookie_consent: Stores your cookie preference settings (365 days)
  • PHPSESSID: Maintains your session for form submissions (session)
  • user_preferences: Remembers your website settings (30 days)
  • security_token: Prevents CSRF attacks and unauthorized access (24 hours)

Third-Party Cookies

We may use limited third-party services that set cookies:

  • Google Fonts: Delivers web fonts for consistent typography
  • reCAPTCHA: Protects forms from spam and abuse (if implemented)

5. Cookie Consent and Management

Your Consent Choices

When you first visit our website, you can choose to:

  • Accept all cookies for the best experience
  • Accept only essential cookies
  • Customize your cookie preferences
  • Learn more about each cookie type

Changing Your Preferences

You can change your cookie preferences at any time by:

  • Clearing your browser cookies and revisiting our site
  • Using your browser's cookie management settings
  • Contacting us to update your preferences
  • Using the cookie preferences link in our footer

6. Browser Cookie Controls

Managing Cookies in Your Browser

Most web browsers allow you to control cookies through their settings. You can typically:

  • View and delete existing cookies
  • Block cookies from specific websites
  • Block third-party cookies
  • Delete all cookies when you close your browser
  • Set warnings before cookies are stored

Browser-Specific Instructions

Cookie management varies by browser:

  • Chrome: Settings > Privacy and Security > Cookies and other site data
  • Firefox: Options > Privacy & Security > Cookies and Site Data
  • Safari: Preferences > Privacy > Manage Website Data
  • Edge: Settings > Cookies and site permissions > Cookies and site data

7. Impact of Disabling Cookies

Essential Cookies

Disabling essential cookies may result in:

  • Inability to submit contact forms
  • Loss of session information
  • Reduced website security
  • Impaired website functionality

Optional Cookies

Disabling optional cookies may result in:

  • Less personalized experience
  • Need to re-enter preferences each visit
  • Reduced ability to improve our services
  • Loss of customized content

8. Data Security and Protection

Cookie Security Measures

We protect cookie data through:

  • Secure transmission using HTTPS encryption
  • Limiting cookie access to essential functions only
  • Regular security audits and updates
  • Compliance with data protection regulations

Data Minimization

We follow data minimization principles by:

  • Storing only necessary information in cookies
  • Using the shortest practical retention periods
  • Regularly reviewing and updating cookie policies
  • Providing clear opt-out mechanisms

9. Children's Privacy

Our website and services are not directed at children under 13 years of age. We do not knowingly collect personal information from children through cookies. If you believe a child has provided us with personal information, please contact us immediately.

10. International Data Transfers

Cookie data may be processed and stored in different countries. When we transfer data internationally, we ensure:

  • Adequate protection measures are in place
  • Compliance with applicable privacy laws
  • Proper safeguards for cross-border transfers
  • Your rights remain protected regardless of location

11. Updates to This Cookie Policy

We may update this cookie policy periodically to reflect:

  • Changes in our website functionality
  • Updates to privacy regulations
  • New cookie technologies or practices
  • Feedback from users and privacy advocates

Material changes will be communicated through website notifications or email to registered users.

12. Contact Us About Cookies

Cookie Questions or Concerns?

If you have questions about our use of cookies or need help managing your preferences:

📧 Email

[email protected]

📞 Phone

+1 (684) 937-2105

📍 Address

1479 Crystal Pine Ave
Vancouver, BC, Canada

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